शिपिंग नीति

Shipping Policy

Thank you for shopping with Trovexa. This Shipping Policy explains how we process, ship, and deliver your orders.

Order Processing Time

Orders are processed within [1–3 business days] after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During high-demand periods, processing times may be slightly delayed.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Standard Shipping: [3–7 business days]
Express Shipping: [1–3 business days]
International Shipping: [7–21 business days]

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email or SMS with tracking information.

Delayed or Lost Shipments

If your order is delayed or appears lost in transit, please contact us at [email address or phone number]. We will work with the shipping carrier to resolve the issue.

Incorrect Address

Please ensure your shipping address is accurate before placing an order. We are not responsible for orders shipped to incorrect addresses provided by customers.

Damaged Packages

If your package arrives damaged:

Take photos of the package and product immediately.
Contact us within [48 hours] of delivery at [email address].
We will review the issue and arrange a replacement or refund if applicable.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the customer’s responsibility.